Communications and Training

The Director of Communications and Training plays a vital role in strengthening Emory University’s Enrollment Management division. This position leads student-centered communication strategies and fosters a culture of learning and shared purpose across all units.

By developing and executing training programs, the director ensures staff are equipped to deliver consistent, high-quality service in a rapidly evolving higher education landscape. Collaboration is key—this role works closely with admissions, financial aid, the registrar, student accounts, and academic services to align messaging and training with institutional priorities.

Whether launching new tools like the Registrar’s Schedule Builder or supporting cross-unit understanding, the director helps unify efforts and elevate performance. Through targeted communications and intentional training, this role reinforces a shared vision focused on student success, retention, and a seamless, inclusive experience.