Program Development


The roadmap shows a potential pathway for operational start-up. The process is not necessarily sequential.

Before proceeding with these first.aspects of the process, please complete the operational steps first.

Key Components

Here we provide additional detail addressing key questions for each impacted unit. These include tailored questions to enable productive and efficient meetings during program development. Please see specific guidance in the page below.

12 to 24 Months Ahead of Goal Launch Date

  1. External Contracts and Agreements
  2. Financial Aid
  3. Academic Technology Support

Additional Considerations for Online Programs

  1. Online Program Development Support and Training

9 to 15 Months Ahead of Goal Launch Date

  1. Student Admission
  2. Student Registration
  3. Student Financial Services
  4. Library and Scholarly Communication Support

Offices and Services Associated with Program Development

Academic Technology Support Overview

Unit
ContactKim Braxton | Director, Academic Technology Services
Optimal timeframe12 to 24 months prior to accepting applications
PurposesDevelop learning technology support options
Review program and faculty support available
Why this mattersAcademic Technology Services may provide both program-specific and faculty support for a variety of educational systems and platforms.
FormsNone

Key Questions and Considerations

  1. What is the anticipated number of students/faculty/courses per semester?
  2. What are the plans for program staffing and instructional technology support (e.g. flipped classroom, "clicker" technology, website design and maintenance)?
  3. How detailed is the initial proposal with regard to program of study, instructional design, goals and objectives, and student requirements (technology)?
  4. What specific technology is or may be required beyond the current IT service catalog? As faculty begin to introduce new learning strategies, they may need to inquire about new technologies not currently available.
  5. How will students' technical problems be addressed? Will a central point of contact be designated?
  6. How will faculty members' technical problems be addressed? Will a central point of contact be designated?

External Contracts and Agreements Overview

UnitOffice of General Counsel (OGC)
ContactsChris Kellner | Associate General Counsel
Mindy Simon | Associate General Counsel
Optimal timeframe12 to 24 months prior to accepting applications
3+ months prior to signing any agreement
PurposeLegal agreement review for potential risk, issues, and university legal requirements. Final contract(s), if any, will reviewed by the Office of General Counsel for any third-party agreements after administrative unit meetings and input.
Why this mattersOGC provides insight into and guidance for potential contracts and legal agreements required to offer academic programs.
FormsNone

Key Questions and Considerations

  1. Does any portion of the program require that students engage in academic activities off-site (e.g. clinical site)?
  2. Does the program involve an agreement or relationship with another university (e.g. joint or dual degree)?
  3. Will the program involve any international study or agreements with institutions outside of the United States?
Additional Considerations for Online Programs
  1. Are students required to be physically present on an Emory University campus at any point in the program? Does any portion of the program involve educational activity in the student's geographic location other than interacting with online content? Will any faculty, or other individuals involved in delivering the course, be located in the student's home state or outside of Georgia?
  2. Does the program intend to admit international students?
  3. To what extent will the program utilize third-party vendors? Will the program utilize a revenue-sharing vendor or a fee-for-service model?
  4. Will the program grant financial aid?
  5. What is the plan for managing copyrights and permissions for online courses?

Financial Aid Overview

UnitOffice of Financial Aid
ContactJohn Leach | Director, Financial Aid
Optimal timeframe12 to 24 months prior to accepting applications
PurposeUnderstand the regulations and operational needs that must be addressed to offer federal or other student aid
Why this mattersIf you would like for your students to receive need based federal or institutional aid to support their enrollment, the Office of Financial Aid should be consulted to assist with new programs.
FormsNone

Key Questions and Considerations

  1. Will the program offer federal or institutional aid?
  2. Will the program structure and aid disbursement follow the academic calendar? What is the anticipated enrollment cycle?
  3. What is the delivery format of the program (e.g., full-time or part-time)?
  4. What is the standard length of the program? The expected coursework hours per term? The expected number of terms?
  5. Are there any scholarships specific to this program?
  6. What is the full cost of attendance (tuition, fees, book expenses, etc.)?
  7. Are there additional non-standard items that need to be factored into the budget for the program?
  8. What are the satisfactory academic progress policies?

Library and Scholarly Communication Support Overview

Unit
ContactYolanda Cooper | University Librarian
Optimal timeframe9 to 15 months prior to accepting applications
PurposesDetermine required library resources and investigate access implications
Investigate copyright requirements
Develop student outreach plan for information resources and research
Why this mattersThis ensures your program meets the SACSCOC requirements for library support and students can access any necessary course materials or content.
FormsNone

Key Questions and Considerations

  1. Which libraries will support the program?
  2. How will library services and resources be communicated? How should school-specific resources be presented?
  3. What rights do students and the university have to content provided by a third-party vendor (e.g., online tutorials, web demonstrations for flipped classroom)?
  4. Have you reviewed the library assessment plans and SACSCOC requirements?
Additional Considerations for Online Programs
  1. Given that copyright rules differ from the classroom to online/distance education, how will the complexities of fair use and payment of permissions be managed in the online environment?
  2. Are there sufficient electronic resources for the online/distance-based program? Does the library currently have sufficient access rights to these resources?
  3. How will interlibrary loans work for distance-based students?
  4. Will the program require on-campus or off-campus libraries information resources or support? If so, describe those collections and their relevance to the proposed program.
  5. For electronic resources, how will students and faculty access information? How will any required training for faculty and students in the use of online resources be delivered?

Online Program Support and Training Overview

Units
Contacts

Kim Braxton | Director, Academic Technology Services
Wayne Morse Jr. | Co-Director, Emory Center for Digital Scholarship
Stephanie Parisi | Assistant Director, Online Education

Optimal timeframe12 to 24 months prior to accepting applications
PurposeUtilize resources for online program development, pedagogy, and faculty planning and training
Why this mattersThese two units recommend that learning outcomes and student engagement should be identified and prioritized to drive program and content development.
FormsNone

Key Considerations for Online Programs

  1. What type(s) of content will be utilized for program delivery?
  2. Will the program or course be new or will it be adapted from existing curricula?
  3. Is there any obligation for Emory to support or provide resources to third-party vendors?
  4. Does the program include and plan for faculty training in an online environment?
  5. Have instructional design resources/professionals been considered to support the program?

Student Admission Overview

UnitEnrollment Services
ContactHeather Mugg | Associate Vice Provost, Enrollment Services
Shinsaeng (Shinn) Ko | Director, International Student and Scholar Services
Optimal timeframe9 to 15 months prior to accepting applications
PurposeAddress admissions office requirements and understand potential enrollment options as well as regulatory requirements for international students
Why this mattersStudent enrollment may be completed locally or centrally, but requires compliance with university practices and systems and professional best practices.
FormsNone

Key Questions and Considerations

  1. How will prospective students be tracked?
  2. What are the enrollment targets per admissions cycle?
  3. Who will manage admissions for the program?
  4. How many applications are anticipated to be received and processed?
  5. How many new classes will be enrolled yearly?
  6. Will an online application be utilized?
  7. Who will review the applications?
  8. Who will manage compliance with federal regulations that apply to international students?
  9. What criteria will be used to evaluate an application?
  10. How will applicants be notified of their application decision?

Student Financial Services Overview

UnitStudent Financial Services
ContactMichael Jacubenta | Director, Student Financial Services: University Billing and Campus Card
Optimal timeframe9 to 12 months prior to accepting applications
PurposeAdministers student account, EmoryCard, student loan servicing, and tuition fee schedules
Why this mattersStudent Financial Services provides student support and establishes the tuition fee schedule for the program
FormsNew Program Information Request (PDF)

Key Questions and Considerations

  1. Please utilize the completed student Financials section from the form listed above.
  2. Will the program follow the standard academic calendar? If not, what calendar differences are planned?
  3. What is the tuition rate per term?
  4. What, if any, special fees will be utilized?
  5. What is the Compass account number and Speedtype for tuition? Special fees?
  6. Are the tuition assessment criteria similar to other programs?
  7. Will the tuition be assessed at a flat rate or an hourly rate? If so, what is the minimum number of hours for the full-rate assessment? (e.g., Most programs get assessed at the maximum tuition amount at a 12 course-hours minimum during regular terms.)
  8. Will the program structure and aid disbursement follow the academic calendar? What is the anticipated enrollment cycle?
  9. What is the delivery format of the program (e.g., full-time or part-time)?
  10. What is the standard length of the program? The expected coursework hours per term? The expected number of terms?
  11. Are there any scholarships specific to this program?
  12. What is the full cost of attendance (tuition, fees, book expenses, etc.)?
  13. Are there additional non-standard items that need to be factored into the budget for the program?
  14. What are the satisfactory academic progress policies?

Student Registration Overview

UnitOffice of the Registrar
ContactJoAnn McKenzie | University Registrar
Optimal timeframe9 to 15 months prior to accepting applications
PurposePlan and configure for student support, academic support, data-management services, and requirements of the registrar's office
Why this mattersThe registrar maintains the official student records for the university.
FormsNone

Key Questions and Considerations

  1. What is the program curriculum and course structure? What courses will be offered? For program changes, provide an overview of the existing curriculum and any curriculum changes; this can be in table form. 
  2. What degree or certificate is offered? Who issues the degree or certificate?
  3. What is the grading basis for the program (i.e., includes plus/minus grades, pass/fail, etc.)?
  4. Does this program follow the standard academic calendar? If not, what program structure is being considered?
Additional Considerations for Online Programs
  1. Is the program purely distance-based or hybrid? Will any instruction occur on campus?
  2. Will a third-party vendor have access to student information?
  3. Will the enrollment process be managed by the vendor, the school, or self-service?